Frequently Asked Questions

The following frequently asked questions only cover the MailChimp integration.

I can’t connect the email address to my MailChimp merge field

The email field is merged automatically. You don’t need to configure anything.

The opt-in prompt does not appear on my booking form

Some themes have overwritten the booking form used by Five Star Restaurant Reservations. Unfortunately, in doing so they have broken compatibility with my addons.

Known themes that are problematic include the Nuvo and Aqua themes. Though others have cropped up from time to time.

How do I contact support?

If you need further help, please reach out to us via the support center on our website.