Frequently Asked Questions (FAQ)

Quick answers to your most common questions. Anything missing? Let us know.

When editing a Menu Item, you’ll see a panel on the right-hand side which has an Order input field. Menu Items are listed in order of this value, from lowest to highest.

If you want one Menu Item to be listed after another, make sure it’s Order value is higher.

This can get cumbersome for large menus. Check out the Simple Page Ordering plugin for an easy way to order items by dragging and dropping them right from the list of Menu Items.

How do I show multiple prices?

Version 1.5 of the plugin adds support for setting multiple prices. If you don’t see an option to add a price for a Menu Item, please make sure you’ve upgraded to the latest version.

Additionally, the premium version supports a discounted price.

The plugin tries hard to be compatible with as many themes as possible. But in some cases a theme will add extra spacing that prevents the columns from displaying side-by-side.

In such cases, you’ll need to reach out to the developer of your theme for help resolving the issue. It should be a quick snippet of CSS that solves the problem.

Unfortunately, there isn’t any one snippet of CSS code that works across the board. If there was, I’d add it to the plugin.

How can I show that a collection of dishes come with a side?

Each Menu Section can have a description. When available, it displays below the section title.

To add a description to a section, go to the Menu Items > Menu Sections page in your WordPress admin area. Click the Edit link below the section you’d like to change.

On the Edit screen, you’ll see an area to type in a description. This is a great place to put in details such as:

All entrees come with a side salad or fries.
Add cheese to any burger for $1. Add bacon for $2.
Add fries and a coke to any order during lunchtime for just $10.

Can I have different sections with the same name?

Yes. It’s common for a restaurant to have two locations. Each location’s menu has a Starters section, but they might not have exactly the same Starters in each location. They need different sections with the same name.

You’ll soon learn that you can’t create two Menu Sections with the same name. To get around this, you’ll need to create your Menu Sections with unique names, like “Starters (Downtown)” and “Starters (Uptown)”.

You can then override these names when you adding the Menu Section to a Menu. To do this, click the Edit icon in the Menu Layout panel for the Menu Section.

You can then enter your preferred Menu Section name.

This name only applies to this Menu, so different Menus can each have sections with the same name.

The plugin comes with a base style, which inherits the look of your theme, as well as a classic style. You can learn more about these settings.

Since version 1.5 of this plugin, you can also make use of your theme’s page templates.

If you want to make more bespoke customizations to the design and style of your menu, you may need to know CSS code and how to modify PHP templates. You can read some simple tutorials or take a look at the developer documentation.

How can I indicate that we add a gratuity?

Each Menu has an additional editor for the Menu Footer. You’ll see this when editing a menu.

The Menu Footer is a great place to add details such as:

All parties of 6 or more will automatically be charged a gratuity of 10%.
All dishes are cooked in a kitchen with nuts.
All of our meat is free-range and sourced from local producers.

I need to mark some dishes as vegetarian, spicy or similar?

The premium version features a wide range of icons covering dietary needs, healthy choices and religious preferences. Learn more about the menu icons.

Is this compatible with WPML?

This plugin includes a wpml-config.xml file which provides compatibility with the WPML multi-language plugin.

Although Five Star Restaurant Menu is compatible with WPML, I’m not personally very familiar with the multi-language plugin and so may not be able to provide very helpful support if you run into any problems or find the editing process confusing.

After changing the size of photos under Menus > Settings, you may need to regenerate your thumbnails. WordPress generates photo sizes when you first upload the image, so any images you’ve already uploaded will have the old image size.

I recommend you use the plugin Regenerate Thumbnails. It will provide you with a handy tool in your WordPress admin area to regenerate thumbnails for all of your images.

If you’ve regenerated thumbnails but still don’t see any changes, this may be due to confusion between two different kinds of image “sizes”. When WordPress delivers the menu to your web browser, it loads an image of a particular size. But depending on the width of your screen and the width of the menu on your screen, the actual display width will vary.

Regenerating thumbnails and changing the image size in the settings will change the size of the image file that’s loaded into your browser. But it won’t change the width of the image as it displays on your screen.

By default, the plugin sets the display size to 25% of the menu item width, and the actual size of its appearance depends on the width of the overall menu. If you want to change the display width of the image in your menu, you’ll need to use some CSS code.

How do I contact support?

I provide the best support for the free plugin that I’m able to provide for free. But there is only so much I’m able to do while keeping my business sustainable. Still, I’d encourage you to post your support request on the official forums and I’ll help out as best I can.

If you have purchased the premium version, please reach out to ous via the support form on our website.

Can I get a refund?

We offer a 14-day money-back guarantee on all products. Request a refund.

I’m in over my head. Where can I get more hands-on help?

We do our best to help every customer use any of our products. But you may need more dedicated help than We’re able to provide.

If you need a helping hand when building your restaurant, cafe or bar website, take a look at WP Site Care. They provide on-going support and maintenance, including advice when you’re having trouble, audits to improve your website performance and SEO, and more.

If you need custom code development to add a feature or make more significant alterations to your site, take a look at codeable.io. They match your needs with qualified freelance developers who can take on small and large customization projects.

We do not receive any compensation for recommending either of these services.